If you collect on bKash, Nagad or Rocket today, you probably know the routine: a customer places an order, sends money, then pastes a transaction ID into a form. Someone on your side opens the banking app, finds the payment, and marks the order paid. It works until it doesn't.
Where the time actually goes
The waiting is the expensive part. A customer who has already paid sits on a pending screen while a human catches up, and every minute there is a minute they might spend doubting the purchase.
- Orders queue behind whoever is checking the phone
- Nobody is checking at 2am
- A mistyped digit means a real payment looks fake
What we do instead
Every wallet and bank sends a confirmation message when money arrives. We read that message, pull out the amount and transaction ID, and match it against the order waiting for exactly that payment. When the two line up, the order completes on its own.
The platform reads 21 wallet and bank providers this way, so most businesses never touch a phone again.
What about duplicates?
A transaction ID that has already been used against another order is rejected rather than counted twice. If a confirmation never arrives at all, the customer can submit a screenshot for you to review, so nobody is ever stuck on a dead screen.
Automatic where it can be, human where it has to be.
